Groupon Merchant App Reviews

Could you please bring back the functionality like in version 2.5.1 where ALL USER accounts could: Edit the bill and tip on redeemed Groupons Its great that the business owners account has this feature back again, but please add it back to redemption only accounts as well, like how version 2.5.1 did. As an employee may need to go back and adjust the bill or tip themselves.

I cant use the swiper and every time I try to enter the number manually it jumps to the receipt. Fix it.

why you have to update the app????!! it was working fine until you made the latest update on Oct 13. I was very satisfied with this app. If it wasnt broken why you have to fix it!!!!

Since the recent update, I can no longer process credit cards on my phone.

Doesn’t work anymore. Manual transactions are not possible. No chance to type in credit card data. Deleted and then re-installed the app without success. Useless. The app developers are driving their merchants to Square. Don’t they test an app before they release it to the public? Very unprofessional. Had to finally delete it and go to Square.

The Groupon Merchants app is worthless if you plan to track your deals from your mobile device. Ive had to reach out to the support group more than twice. The responses come back with basic instructions for rebooting that still dont help to sync up your account with the deal youre running.

The app makes it easy to redeem coupons but it needs many more features, like accessing average sales, or a specific sale, emails of customers, option to email a new promotion to your former customers. Its 2015 not 2008 make it wow!

I spent almost six months with this company and its was a horrible experience. instead of growing my own business, I had to spend all of my time checking and explaining all of my transactions. They freeze most of my transactions for long periods of time because they claim them to be suspicious and after it is frozen, they will make you do unnecessary paperwork to explain your transactions and they will try to keep your money for as long as possible. No more business with them!

Please release an update for scanning. It takes forever and sometime it wont even scan the barcode.

Does not work with 9.0.2 on IPhone 6s Plus, wont detect the reader

Fails on when looking for reservation . Apart from that it is okay. But fix the fail on reservation and I will give it a better rating

My job gave us accounts to be able to redeem groupon vouchers with our phone so we can just move along the lines. Its a great concept but it doesnt show me a list of all the redeemed vouchers from that day. Living Social showed the voucher number, merchant name, and gave us the option to redeem vouchers when the customer accidentally marked it as used or would let us unredeem them. Groupon needs to update that so itll show the voucher number and customers name at least.

I dont understand why this app was released it has many issues and not functional at all!

At first when I started using it, it worked good. Then with the latest update, it has some bugs. Like redeeming codes by name. When you toggle by pressing the number thing it switching where you can redeem by name. First of all this is great but has two flaws that need fixing. First, when switch by press the number thing and want to redeem by name it brings up the number pad. Then when you press by number it brings up the keyboard and no number redemption. Needs some fixing. Please do with next update.

the new update is terrible. when you redeem a voucher it does not specify what the voucher is for. I.e. one or two story gutter cleaning. makes it hard to confirm what the customer purchased. needs to go back to the old way that specified what the customer bought.